Privacy Policy

Last updated: March 20, 2026

This Privacy Policy describes how LaundryOnApp we collects, uses, and shares your personal information when you use our mobile application

1. Information We Collect

When you use the App, we may collect the following types of information:

• Personal Identifiable Information (PII): Name, email address, phone number, and physical address (for pickup/delivery services).
• Location Data: To provide accurate pickup and delivery services, we collect precise location data when you use certain features of the App.
• Payment Information: We use secure third-party payment processors (Stripe) to process your payments. We do not store your credit card details on our servers.
• Device Information: Device model, operating system version, and unique device identifiers.

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your laundry service orders.
• Provide pickup and delivery services based on your location.
• Communicate with you regarding your orders and account.
• Improve and optimize our App and services.
• Send you push notifications for order updates (via Firebase Messaging).

3. Sharing Your Information

We do not sell your personal information. We may share your data with the following third-party services:

• Firebase (Google): For user authentication, cloud messaging, and crash reporting.
• Stripe: For secure payment processing.
• Google Maps: For address search and navigation for delivery services.

4. Data Security

We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure.

5. User Rights and Data Deletion

You have the right to access, correct, or delete your personal information. You can manage your account settings within the App or contact us to request data deletion.

6. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: Info@laundryonapp.com
Website: https://www.laundryonapp.com/